FAQ
How does Route Shipping Protection fit with my purchase? Can I add it to any order?
You can add Route Shipping Protection to most orders at checkout to cover loss, theft, and damage during shipping. It suits any product type since it insures your package rather than the item itself. Check if your seller supports Route at checkout for seamless integration.
What happens if my package is lost or damaged? How do I claim my protection?
If your package is lost, stolen, or damaged, you can file a claim directly through Route’s app or website. Claims are typically reviewed quickly to ensure you get a replacement or refund. This process reduces the hassle of dealing with sellers or carriers yourself.
Does adding Route Shipping Protection make my shipping carbon neutral?
Yes, adding Route Shipping Protection includes making your shipment 100% carbon neutral. Route offsets the carbon emissions associated with your package delivery, aligning your purchase with sustainability goals. Visit their sustainability page for detailed info.
Is Route Shipping Protection available internationally or only in certain countries?
Route Shipping Protection is available in many countries but may not cover all international shipments. Availability depends on the seller’s shipping options and Route’s service areas. Confirm at checkout if this insurance is offered for your destination.